{"id":1197,"date":"2025-12-02T13:03:38","date_gmt":"2025-12-02T12:03:38","guid":{"rendered":"https:\/\/www.cilkova.cz\/uvod\/?page_id=1197"},"modified":"2025-12-18T14:18:19","modified_gmt":"2025-12-18T13:18:19","slug":"stiznosti-2","status":"publish","type":"page","link":"https:\/\/www.cilkova.cz\/uvod\/stiznosti-2\/","title":{"rendered":"St\u00ed\u017enosti"},"content":{"rendered":"
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\n PRAVIDLA PRO POD\u00c1V\u00c1N\u00cd ST\u00cd\u017dNOST\u00cd, P\u0158IPOM\u00cdNEK A N\u00c1PAD\u016eK \u010cINNOSTI KLUBU D\u0158\u00cdVE NAROZEN\u00ddCH A KOMUNITN\u00cdHO CENTRUM C\u00cdLKOVA<\/span>\n
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V\u00e1\u017een\u00ed n\u00e1v\u0161t\u011bvn\u00edci a \u010dlenov\u00e9 na\u0161ich klub\u016f a komunitn\u00edho centra, jsme tu pro V\u00e1s a z\u00e1le\u017e\u00ed n\u00e1m na tom, abyste se u n\u00e1s c\u00edtili dob\u0159e, bavili se a nach\u00e1zeli aktivity, kter\u00e9 V\u00e1s napl\u0148uj\u00ed. Va\u0161e n\u00e1zory jsou pro n\u00e1s d\u016fle\u017eit\u00e9, proto\u017ee n\u00e1m pom\u00e1haj\u00ed zlep\u0161ovat na\u0161e slu\u017eby a programy.
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Pros\u00edm, nev\u00e1hejte n\u00e1m sd\u011blit, pokud se V\u00e1m n\u011bco nel\u00edb\u00ed, nebo pokud m\u00e1te n\u00e1pad, jak n\u011bco vylep\u0161it.
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\n 1. Kdy m\u016f\u017eete st\u00ed\u017enost nebo podn\u011bt podat?<\/span>\n
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- Pokud nejste spokojeni s kvalitou nab\u00edzen\u00fdch kurz\u016f, krou\u017ek\u016f nebo akc\u00ed.
- Pokud V\u00e1m nevyhovuje chov\u00e1n\u00ed lektor\u016f, dobrovoln\u00edk\u016f nebo person\u00e1lu centra.
- Pokud m\u00e1te p\u0159ipom\u00ednky k provozn\u00ed dob\u011b, vybaven\u00ed nebo prost\u0159ed\u00ed centra.
- Pokud m\u00e1te n\u00e1pad na novou aktivitu, kter\u00e1 n\u00e1m zde chyb\u00ed.
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\n 2. Jak n\u00e1m to m\u016f\u017eete \u0159\u00edct? (Zp\u016fsoby pod\u00e1n\u00ed)<\/span>\n
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Vyberte si ten zp\u016fsob, kter\u00fd je V\u00e1m nejp\u0159\u00edjemn\u011bj\u0161\u00ed:
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\n \u2022\t\u0158ekn\u011bte to osobn\u011b (\u00fastn\u011b)<\/span>:
- Promluvte si s koordin\u00e1torem centra nebo slu\u017ebu konaj\u00edc\u00edm pracovn\u00edkem (kontakty n\u00ed\u017ee). R\u00e1di si V\u00e1s vyslechneme.
- M\u016f\u017eete si domluvit sch\u016fzku s vedouc\u00ed centra nebo \u0159editelem organizace Soci\u00e1ln\u00ed slu\u017eby m\u011bstsk\u00e9 \u010d\u00e1sti Praha 12.
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\n \u2022\tNapi\u0161te n\u00e1m vzkaz (p\u00edsemn\u011b):<\/span>\n
- Po\u0161lete n\u00e1m e-mail na adresu: seniorkluby@seznam.cz
- Po\u0161lete n\u00e1m dopis po\u0161tou na adresu centra: Komunitn\u00ed centrum , 142 00 Praha 4, C\u00edlkova 796 
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\n Anonymn\u011b (bez jm\u00e9na):<\/span>\n
- Pokud nechcete uv\u00e1d\u011bt sv\u00e9 jm\u00e9no, vho\u010fte vzkaz nebo dopis nepodepisujte, i tak V\u00e1\u0161 podn\u011bt pro\u0161et\u0159\u00edme.
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\n 3. Co se bude d\u00edt d\u00e1l? (Postup vy\u0159\u00edzen\u00ed)<\/span>\n
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- Va\u0161e st\u00ed\u017enost nebo podn\u011bt bude v\u017edy \u0159e\u0161en veden\u00edm centra. Jeho \u0159e\u0161en\u00edm nebude pov\u011b\u0159ena osoba, proti kter\u00e9 je st\u00ed\u017enost vedena.
- Podn\u011bty se sna\u017e\u00edme \u0159e\u0161it okam\u017eit\u011b. Na form\u00e1ln\u00ed st\u00ed\u017enosti V\u00e1m odpov\u00edme do 30 dn\u016f (pokud uvedete sv\u00e9 kontaktn\u00ed \u00fadaje).
- O vy\u0159e\u0161en\u00ed anonymn\u00edch st\u00ed\u017enost\u00ed a o novink\u00e1ch plynouc\u00edch z Va\u0161ich n\u00e1pad\u016f V\u00e1s budeme informovat na n\u00e1st\u011bnce v centru.
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\n 4. Co d\u011blat, kdy\u017e nejste spokojeni s na\u0161\u00ed odpov\u011bd\u00ed?<\/span>\n
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Pokud nebudete spokojeni s \u0159e\u0161en\u00edm, m\u016f\u017eete se obr\u00e1tit na dal\u0161\u00ed nez\u00e1visl\u00e9 org\u00e1ny jako jsou nap\u0159.:
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\u2022 \u0158editel organizace
Ing. Ji\u0159\u00ed Slepi\u010dka, Soci\u00e1ln\u00ed slu\u017eby m\u011bstsk\u00e9 \u010d\u00e1sti Praha 12, p\u0159\u00edsp\u011bvkov\u00e1 organizace, 142 00 Praha 4, Olbramovick\u00e1 703, tel: 241713575, 606 078 648, e-mail: ssmc12@centrum.cz
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\u2022\tZ\u0159izovatel organizace
M\u011bstsk\u00e1 \u010d\u00e1st Praha 12, Gener\u00e1la \u0160i\u0161ky 2375\/6, 143 00 Praha 4, odbor soci\u00e1ln\u00edch v\u011bc\u00ed
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\u2022\tVe\u0159ejn\u00fd ochr\u00e1nce pr\u00e1v
\u00dadoln\u00ed 39, 602 00 Brno, tel. \u010d: 542542888, e-mail:podatelna@ochrance.cz
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D\u016fle\u017eit\u00e9 kontakty:
\u2022\tKoordin\u00e1tor centra: Josefa Charlota Hokyn\u00e1\u0159ov\u00e1 \u2013 Telefon: 222 250 386
\u2022\tVedouc\u00ed centra: Kate\u0159ina Vonkov\u00e1 \u2013 Telefon: 241713575
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T\u011b\u0161\u00edme se na Va\u0161e n\u00e1pady a d\u011bkujeme za otev\u0159enost!
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PRAVIDLA PRO POD\u00c1V\u00c1N\u00cd ST\u00cd\u017dNOST\u00cd, P\u0158IPOM\u00cdNEK A N\u00c1PAD\u016eK \u010cINNOSTI KLUBU D\u0158\u00cdVE NAROZEN\u00ddCH A KOMUNITN\u00cdHO CENTRUM C\u00cdLKOVA V\u00e1\u017een\u00ed n\u00e1v\u0161t\u011bvn\u00edci a \u010dlenov\u00e9 na\u0161ich klub\u016f a komunitn\u00edho centra, jsme tu pro V\u00e1s a z\u00e1le\u017e\u00ed […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-1197","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cilkova.cz\/uvod\/wp-json\/wp\/v2\/pages\/1197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cilkova.cz\/uvod\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cilkova.cz\/uvod\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cilkova.cz\/uvod\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cilkova.cz\/uvod\/wp-json\/wp\/v2\/comments?post=1197"}],"version-history":[{"count":9,"href":"https:\/\/www.cilkova.cz\/uvod\/wp-json\/wp\/v2\/pages\/1197\/revisions"}],"predecessor-version":[{"id":1262,"href":"https:\/\/www.cilkova.cz\/uvod\/wp-json\/wp\/v2\/pages\/1197\/revisions\/1262"}],"wp:attachment":[{"href":"https:\/\/www.cilkova.cz\/uvod\/wp-json\/wp\/v2\/media?parent=1197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}